FAQ

1. What is Wigvista?

Wigvista is a women’s fashion brand dedicated to offering timeless, comfortable, and stylish clothing that helps every woman express her individuality with confidence.

2. Where do you ship from?

We ship orders from our fulfillment centers depending on your location and product availability. All orders are processed and shipped within 1–2 business days.

3. How long does shipping take?

Delivery time depends on your location and chosen shipping method:

• Standard Shipping: 5–10 business days

4. How can I track my order?

Once your order has been shipped, you’ll receive an email with your tracking number and a link to track your package online.

5. Can I change or cancel my order?

If you need to make changes or cancel an order, please contact us at wigvista@gmail.com within 12 hours of placing it. Once the order has been processed or shipped, we are unable to make modifications.

6. What is your return policy?

We accept returns within 30 days of delivery for unused, unwashed items in their original packaging.
Please review our Return & Refund Policy for more details.

7. Do you offer exchanges?

Yes, exchanges are available for different sizes or colors, subject to stock availability. Contact us for assistance before returning the item.

8. What payment methods do you accept?

We currently accept payments via PayPal.
Credit card payments are not supported at this time.

9. Are my personal details safe?

Absolutely. All personal and payment information is processed securely and handled according to our Privacy Policy.

10. How can I contact you?

You can reach our customer support team by email at wigvista@gmail.com.
We typically reply within 24 business hours (Monday–Friday).